Privacy and Cookie Policy

Karupannya’s Privacy Policy applies to personal information we collect from our customers through our website It says about the information we collect about customers, how we use, manage this information. We ensure the privacy of your personal details because it is important to us.
Information we collect:

We collect personal information when you:

• purchase, order, return or exchange products and services
• track your order
• sign up for our newsletter
• register on our website
• participate in a survey or promotion
• contact us with a comment, question or complaint


If you sign-up for an account we save basic information about you and purchase history. This enables you to track your order.
If you sign-up for newsletter, we may collect personal details such as your name, email address and/or mobile number. We use this information to communicate with you and provide you with useful services and special offers.

Phone and Email Orders

We do not accept orders placed over phone/email. We will never ask for credit/debit card or any other sensitive information via email or phone. Please do not provide this information over the phone or email.


We offer those who sign-up for our newsletter advanced notice of sales, new merchandise, store openings and other news. Email addresses are only used internally for the purpose of sending you these electronic newsletters. We respect your privacy rights and will not sell or rent your email address to other companies without your consent. You can unsubscribe from our email list clicking on the unsubscribe link at the bottom of our newsletter. When you sign-up for our newsletter, we may also collect optional information such as your name, postal code, and product interests. We may use this personal information to enhance our product and service offerings.

Promotions and Surveys

When you participate in a promotion or respond to one of our surveys, we may collect your name, address, mobile number and email address. We use this information to administer your participation in the promotion and, for surveys, to contact you with follow-up questions.

Customer Service through Contact Us (page)

You may be asked for information that identifies you, such as your name, address and telephone number when you contact one of our customer service representatives with a question, feedback or other comment. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products, website or services.
We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of so that we may continue to refine and improve the website for our customers. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features on The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

Social Media

We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application.

Policy Changes may sometimes update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here.