Information we collect:
We collect personal information when you:
• purchase, order, return or exchange products and services
• track your order
• sign up for our newsletter
• register on our website
• participate in a survey or promotion
• contact us with a comment, question or complaint
If you sign-up for an account we save basic information about you and purchase history. This enables you to track your order.
If you sign-up for newsletter, we may collect personal details such as your name, email address and/or mobile number. We use this information to communicate with you and provide you with useful services and special offers.
Phone and Email Orders
We do not accept orders placed over phone/email. We will never ask for credit/debit card or any other sensitive information via email or phone. Please do not provide this information over the phone or email.
We offer those who sign-up for our newsletter advanced notice of sales, new merchandise, store openings and other news. Email addresses are only used internally for the purpose of sending you these electronic newsletters. We respect your privacy rights and will not sell or rent your email address to other companies without your consent. You can unsubscribe from our email list clicking on the unsubscribe link at the bottom of our newsletter. When you sign-up for our newsletter, we may also collect optional information such as your name, postal code, and product interests. We may use this personal information to enhance our product and service offerings.
Promotions and Surveys
When you participate in a promotion or respond to one of our surveys, we may collect your name, address, mobile number and email address. We use this information to administer your participation in the promotion and, for surveys, to contact you with follow-up questions.
Customer Service through Contact Us (page)
You may be asked for information that identifies you, such as your name, address and telephone number when you contact one of our customer service representatives with a question, feedback or other comment. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products, website or services.
We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application.